Solutions Engineer at Highbeam: a community-forum answer turned into a recruiter call

The recruiter call came out of nowhere. The reason it came out of nowhere was that I'd answered a customer's question on Highbeam's community forum eighteen months earlier and had completely forgotten about it. I'd been a solutions engineer at a mid-sized software company in Toronto for four years. Happy enough, but I'd been keeping an eye on roles at companies whose products I actually used. Highbeam was on that list. I'd been a power user for two years and had spent enough time in their community forum to know who the active people were. The forum answer was about how to integrate Highbeam with a specific data warehouse setup. There was no good answer in their docs. I'd built a workaround for my own team and posted a writeup with code samples. About twenty people upvoted it. One person emailed me afterwards to say thanks. Then I forgot about it. A year and a half later, a recruiter at Highbeam reached out. She'd been searching the forum for active community members who might fit a solutions engineer opening, found my writeup, and looked up my LinkedIn. The opening message was specific. She named the writeup, the role, and the salary band. She didn't ask for a CV in the first message. That came in the second. The first call ↓